'The Facebook Dilemma' tackles 'slow' response to 'bad things'

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The most telling moment in "The Facebook Dilemma" -- a two-part Frontline documentary -- comes near the end, when the five Facebook employees made available for interviews all parrot the same talking point, acknowledging that the company was "too slow" to respond to manipulation of its algorithms. The moment betrays a grasp of crisis public relations, but the robotic echo makes pledges to fix the problem sound unconvincing.

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